Legal access follows local conditions
Our Legal position is simple: access depends on local law, your account details and the services available in your region. Before account access, we may require a working phone number and verification so the account record matches the person requesting entry. You are responsible for giving
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accurate details and checking whether access is permitted where you are located. Payment records can include DANA, OVO, GoPay, QRIS, bank transfer or a virtual account, and we use the relevant account and transaction details to identify a request. A mobile browser or desktop browser may
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show different access prompts when local conditions apply. If a Legal rule changes your access, we will direct you to the applicable policy wording rather than describe access as universal.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.